I’m Continuing to Play On

March 9, 2010 5:18 pm Belinda random thoughts on life

Denton Regional Medical Center continues to play “pass the buck”.  Yesterday, I finally got the name of the Risk Management person and when I called, that person claims to have no knowledge of the situation with my mom’s lost hearing aids.  This person informs me that the CNO has the final say, but I find that rather odd since it seems to me that the CEO should have the decision making power, but the CEO is also choosing to ignore me, hoping I will go away.  I won’t!!  My elderly mother’s well being is at stake and I will continue to battle this as publicly as I can. 

This morning, I contacted someone at AARP in my area and he gave me some very good advice.  For those of you with elderly loved ones, please fight for them because many of them can’t advocate for themselves adequately–especially if they are in any stage of dementia as my mother is  now.   Sometimes when just one person stands up and fights for what is right, others have the courage to do the same thing, and change occurs.  I am hoping that Denton Regional Medical Center in Denton, Texas will soon learn that they should always opt to do the right thing instead of trying to ignore complaints, pass the buck, and show a lack of compassion for humanity. 

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3 Responses

  1. Debra :

    Date: March 15, 2010 @ 10:08 am

    Best of luck with this! Hospitals can be a right royal pain in the butt to say the least.

  2. Belinda :

    Date: March 16, 2010 @ 12:25 pm

    Thank you! And I agree that hospitals can be a pain. Most of the nursing staff was kind and caring, but the administration is much more interested in preserving their bottom line–profit margin–than they seem to be in doing the right thing.

  3. Feloroussyner :

    Date: March 17, 2010 @ 11:22 pm

    Many thanks!